Shipping & Delivery Information
Welcome to our online store, which exclusively serves customers in the United States. We’re delighted to offer our products to our fellow U.S. residents only, ensuring fast and reliable deliveries. Unfortunately, we are unable to process international orders currently. I appreciate your understanding！
Order Processing Timeline:
Orders typically ship within 1-2 business days from our warehouse. Our order processing cutoff is 5:00 PM Pacific Time, Monday through Friday. Orders placed after Friday’s cutoff will be processed the following Monday (or the next business day during holiday periods).
Shipping Methods & Delivery Times:
Standard Shipping:
Delivery Time: 4 to 10 business days.
Shipping Cost: Orders under $50 are subject to a 6.99 charge. Orders $50 and above are shipped free.
Express Shipping:
Delivery Time: 3 to 8 business days.
Shipping Cost: Orders under $50 are subject to a $4.99 charge. Orders $50 and above are shipped free.
Delivery Issues:
For shipments exceeding 60 business days in transit, please first verify your delivery information was entered correctly. While we cannot assume responsibility for lost packages, if tracking indicates a lost shipment, please contact our customer service with your order number for assistance with the carrier.
Order Processing Delays:
If your order hasn’t shipped within 10 business days (excluding noted delays), you may request a full refund or opt to have your order prioritized with a $10 store credit for the inconvenience.
Customer Support:
For any shipping-related questions or concerns, our customer service team is available at (559) 672-7812 during regular business hours.
